× Important Information About COVID-19 (Coronavirus) Last Updated: April 19, 2021 7:12 EDT

Reagan National Airport Traveler Update on Coronavirus

× Important Information About COVID-19 (Coronavirus) Last Updated: April 19, 2021 7:12 EDT

Reagan National Airport Traveler Update on Coronavirus

Parking Frequently Asked Questions

Parking Frequently Asked Questions

Below, you will find answers to the most frequently asked questions about parking at Ronald Reagan Washington National Airport (Reagan National). If you cannot find answers to your questions, please contact our Parking business office at 703-417-4300 or send your questions via email to DCAParking@mwaa.com.

General Parking Questions

Online Reservation Questions

Before Traveling to any Parking Facility

At the Parking Facilities

 

 

NOTE: Due to the Covid-19 pandemic, not all products may be open and available. Please check our website for updates.

What parking options does DCA offer and how much do they cost?

Reagan National offers the following three public parking products to provide the traveling passenger options in convenience, price, and service: 

1)    Terminal A Garage: The closest self-parking option conveniently located to Terminal A (Airlines served: Air Canada, Frontier, and Southwest).  This secure garage parking is just a short walk (about 5-7 minutes) to/from the Airport Terminal via an underground pedestrian walkway equipped with moving sidewalks, escalators, and elevators. A free Garage shuttle bus service is also available 24/7.
•    Hourly Rate: $6 per hour
•    Daily Maximum: $20 per day (24-hour period)

Free shuttle service is available to all terminals. Take elevator to Level 1 and exit building to "Parking/Rental Cars" bus stop. The Garage shuttle arrives at the stops every 10-15 minutes and travel time between the Garages and the Airport Terminal is approximately 5-10 minutes. 

2)    Terminal B/C Garage: The closest self-parking option conveniently located to Terminal B/C (Airlines served: American, Alaska, Delta, JetBlue, United).  This secure garage parking is just a short walk (about 5 – 7 minutes) to/from the Airport Terminal via two covered pedestrian walkways to Terminal B/C (Gates 10-45).  A free Garage shuttle bus service is also available 24/7. 

•    Hourly Rate: $6 per hour
•    Daily Maximum: $20 per day (24-hour period)

Free shuttle service is available to all terminals. Take elevator to Level 1 and exit building to "Parking/Rental Cars" bus stop. The Garage shuttle arrives at the stops every 10-15 minutes and travel time between the Garages and the Airport Terminal is approximately 5-10 minutes.  

3)    Economy: The lowest cost parking option for all Terminals with shuttle service arriving every 10-15 minutes and a travel time to/from the Airport Terminal of approximately 15 minutes. The Economy lot is an outdoor facility with covered bus shelters.
•    Daily Rate: $17 per day (24 hour period)
•    No hourly rates

NOTE: DUE TO THE COVID-19 PANDEMIC, ECONOMY PARKING IS CURRENTLY CLOSED. Please check our website for updates.
You can still get our Economy rate!

Book online in advance and get Garage parking at the Economy rate!

Where are the On-Airport Parking facilities located and how do I get there?
Please go to the airport at 2401 Smith Blvd, Arlington VA 22202 and follow the signs for parking. If using Google maps, you will be provided a choice of parking facility.

Do you have a Cell Phone Lot and where is it located?
The cell phone lot is currently closed due to Project Journey construction, however, you can park for free up to 60 minutes in the Terminal Garages at Reagan National. For stays of longer than 60 minutes, regular parking rates and fees apply. Using the garages to pick up or drop off passengers is the preferred alternative to avoid traffic congestion or construction-related delays on roadways near Terminal B/C. All garages have easy indoor connections to the terminals.

What do I do if I have lost my ticket?
Enter a “Cash” lane (if available) and a cashier will provide assistance.  When exiting via an automated exit lane, please push the “Help” button on the exit column and an attendant will provide assistance remotely.

I need a duplicate receipt for my parking, how do I get one?
Click here to submit a request for a duplicate receipt.

Who do I contact if I am mischarged?
Please call 703-417-4300 or email DCAParking@mwaa.com
Please be prepared to provide a parking receipt or details of which parking lot/product was used, entry and exit dates, vehicle license plate number and any other supporting documentation you may have, such as flight itinerary, boarding passes, or online booking documentation.

What happens if I am towed?
Please call 703-417-4300 or email DCAParking@mwaa.com

What happens if I am issued a parking ticket?
Please follow the instructions found on the police-issued ticket. 

Where can I find disabled parking? Is it discounted?
Disabled spaces are located in both Terminal Garages - on each level close to the elevators and Terminal A, B, and C walkways.
Disabled parking is available at the standard parking rates. 

Where can I find electric charging for my vehicle?
Electric vehicle charging stations are located on the lowest level of Garage B/C.

Where is the best place to get off the shuttle bus to get to my gate?
For Gates 1-9 servicing Air Canada, Frontier and Southwest, please use the Terminal A shuttle bus stop. For Gates 10-45 servicing Alaska, American, Delta, JetBlue, and United, please use the Terminal BC shuttle bus stop.

How frequently do the shuttle buses operate between the parking facilities and the Airport Terminal?
•    Terminal Garage A: Every 5-10 minutes
•    Terminal Garage B/C: Every 5-10 minutes
•    Economy: Currently Closed

What is the travel time on the shuttle bus from the parking facilities to the Airport Terminal?
•    Terminal Garage A: approximately 5-10 minutes
•    Terminal Garage B/C: approximately 5-10 minutes
•    Economy: Currently Closed

Are there any covered spaces within the Economy Lot?
No, there are no covered Economy parking spaces. However, there are covered bus shelters throughout the Economy Lot.

Can I park my motorcycle in any parking lot? How much does it cost?
There are no dedicated motorcycle parking areas.  Motorcycles may park in any marked parking space. The rate is the same as for any other vehicle.

Where do I park my over-sized vehicle/camper/long vehicle? What are the height and length restrictions for the garage?
Height restrictions:
•    Terminal Garage A: 7 feet
•    Terminal Garage B/C: 8 feet, 2 inches

Length restrictions: All vehicles must fit within the length of one parking space unless other arrangements are made in advance with our parking office.

For more information about parking over-sized vehicles, please contact our parking office in advance on 703-417-4300 or email DCAParking@mwaa.com for assistance.

What forms of payment are accepted?  
Credit and Debit cards are accepted at any exit lane.  Cash is accepted at any available “Cash” exit lane or by pressing the “Help” button at an automated exit lane.  Additionally, you can reserve parking in advance by clicking here.

Can I pay with my toll tag?
No, the DCA parking facilities do not accommodate payment by toll tag.

Where can I park for a short stay to pick up and drop off passengers? 
The Terminal Garages, both with free grace periods of 60 minutes, are the most convenient parking option for picking up and dropping off passengers. For stays longer than 60 minutes, regular parking rates and fees apply. All garages have easy indoor connections to the terminals. Using the garages to pick up or drop off passengers is the preferred alternative to avoid traffic congestion or delays due to construction near to Terminal B/C.
 

 

I reserved online; do I have to go to the parking facility designated in my reservation? Do I have a specific reserved spot?
Yes, you must go to the product designated in your reservation. Your reservation is only valid in the parking product and facility that you have booked. You will not have a specific, reserved space, but you are guaranteed that a space will be available in the product where you booked.

What happens if I go to the wrong parking product or facility than what I reserved?

Your QR code will not be recognized at entry so the gate will not lift.

•    If you notice immediately that you are at the wrong parking product, and you are unable to back up, simply take a ticket and exit the lot within the ten minutes grace period free of charge, then proceed to the correct parking product, where you will use your reservation QR code for entry and exit.

•    If you do not have time to go to the correct product and must stay in the incorrect lot, please press the help button so a staff member can help you. They may be able to input your reservation remotely. If you choose to take a ticket or swipe your credit card for entry, you will be charged the drive up rates for your parking when you exit. You may then contact us for a refund of your drive up parking fee by calling 703-417-4300 or by emailing DCAParking@mwaa.com.

I reserved online using a different credit card than what I will have when I get to the garage – can I do that?
Yes, you will need to scan your QR code at entry and exit. Your credit card will only be required if you stay longer than your pre-paid reservation and, in that case, you will be charged at the drive-up rate for your overstay period and you can pay with the credit card of your choice.

When I reserve online, can I use a debit card, Paypal, Applepay or Androidpay?
No, currently this functionality is not supported. We accept all major credit cards – Visa, Mastercard American Express and Discover.

I entered a different license plate online than what is on the car I will now be driving to the airport. What happens?
Your main entry and exit credential is the QR code in your confirmation email. Your license plate is used to identify your entry and exit time only if you forget your QR code or have a problem with it.

For peace of mind, you can update your license plate number. If you have an account, click here and log in and update the license plate number on your reservation. If you do not have an account, enter your email address and your reservation number and when the reservation appears, update your license plate number.

I need a receipt for my parking. How do I get one?
If you have an account, click here and log in and you will be able to print your reservation record. If you do not have an account, enter your email address and your reservation number to access your reservation details.

My trip was shorter than the period of time that I reserved online – do I get a refund?
No, there are no refunds for stays that are shorter than booked. Modifications and refunds are only permitted 12 hours in advance of the reservation entry time.

Can I enter before my reservation time?
You will be provided with a two-hour grace period around your reservation entry window. If you arrive more than two hours before your reservation, your stay will not be recognized and you will need to pull a ticket and pay the drive up rate. After your stay, please contact us for a refund of your unused reservation.

My trip was longer than I anticipated in my online reservation. How am I charged for the extra time?
You will be charged at the drive-up rate for portion of your parking stay that exceeds the reservation exit time. 
At exit, scan your QR code to apply your reservation payment. The gate will not lift if you have stayed longer than the exit time. The overstay amount will display and you will be asked to insert a credit card/other payment method to pay for any additional time parked.

What is the cancellation or refund policy for online reservations?
You may cancel your reservation and get a full refund any time up to one hour before the entry time on your reservation. If you are within the one hour window, you are not entitled to a refund.

You cannot modify a reservation within the one hour period prior to your reservation or after you have entered the parking facility.

f your flight has been canceled and not re-booked within your timeframe, please contact us by calling 703-417-4300 or by emailing DCAParking@mwaa.com with proof of cancellation and any flight re-booking information so that we may address your specific circumstances.

When I reserve online, will I be charged right away or when I exit the parking facility?
Your pre-paid reservation is charged at the time of booking and will be debited from your payment method when you reserve. This allows you to enter and exit the parking facility easily and quickly without having to spend time on payment.

Where can I find the parking reservation Terms and Conditions?
A link to the Online Reservation Terms and Conditions is also located within the bottom navigation panel of the parking booking site.

Can I reserve disabled parking online?
No, disabled parking spaces are available on a first come, first serve basis and we are unable to guarantee their availability. Your reservation will guarantee access to the parking product you choose, but not a specific space.

Can I reserve Electric Vehicle (EV) charging spaces online?
No, EV charging parking spaces are available on a first come, first serve basis and we are unable to guarantee their availability. Your reservation will guarantee access to the parking product you choose, but not a specific space.

Is it possible to amend or cancel a reservation? Is there a fee?
Yes, you may modify or cancel a reservation up to one hour in advance of the reservation entry time without being charged a fee.

When you modify a reservation, your original reservation is canceled, and a new reservation is applied. Therefore, your payment method will show a cancellation and re-booking.  In the event that you modify a reservation you will be sent a new confirmation email including a new QR code. Please be sure to use this QR code to enter and exit the facility. 

What do I need to bring with me when travelling to the parking facility?
You will need to bring your reservation QR code, whether it is on your phone or on a printed confirmation email. If you are using your phone, please ensure the phone is set on the brightest setting and hold within 2 inches of the scanner. You will see a green light when the QR code is successfully read.

What do I need to do when I arrive at my reserved parking facility?
You will need to scan your QR code, whether it is on your phone or on a printed confirmation email. If you are using your phone, please ensure the phone is set on the brightest setting and hold within 2 inches of the scanner.  You will see a green light when the QR code is successfully read.

What happens if my QR code is not recognized at the entry or exit gate of my reserved parking facility?
Please do not take a ticket. Please press the “Help” button to call an attendant and they will locate and apply your booking.  If you pull a ticket, you will be charged for your parking stay at the drive-up rate and will need to pursue a refund by providing evidence of your reservation and parking stay (including your parking receipt and online reservation confirmation).

How do I know when my reservation has been accepted?
You will receive a confirmation email. If you believe you have made a reservation and have not received a confirmation email within two hours please contact us by calling 703-417-4300 or by emailing DCAParking@mwaa.com.

The online reservation system won’t work for me, what do I do?
Please contact us by calling 703-417-4300 or by emailing DCAParking@mwaa.com and we will assist you with your reservation.

Can I use the same credit card for more than one reservation?
Yes, the same credit card can be used for multiple reservations. Your reservation credential is your QR code and you will not need to use your credit card at entry or exit unless you stay beyond your exit time. The QR code can be used only once for a single reservation.

Can I reserve parking in all Reagan National Airport parking facilities?
Yes, you may reserve in any open parking facility. However, due to the COVID-19 pandemic, we may not be operating all our facilities. Please check our website for updates. Note that you will be unable to make a reservation in the system if the product is not open and available, so you do not need to worry about a reservation in a closed location.

How close to my date/time of travel can I reserve parking?
You may reserve from one year in advance up to 12 hours before your parking entry date and time.

What methods of payment can I use to reserve parking online?
We accept all major credit cards – Visa, Mastercard American Express and Discover.

Can I reserve hourly parking? 
Yes.

 
 

How do I reserve parking online?
Go to reserve.flyreagan.com. Enter the date and time you wish to reserve. Press the Reserve Now button to see the parking options available to you. Choose your preferred option by clicking the Reserve Now button in the product description. You will be taken to a screen where you fill out your contact details, vehicle and payment information. You may also decide to create an account and to receive future discounts via email. Press Reserve and Pay and that’s it! You will receive your booking confirmation via email with the QR code you need to enter and exit your chosen parking product.
 

Do I need to create an account?
No, creating an account is not required, however, if you create an account you will be able to review your reservation history and print duplicate receipts. You will also have the option of saving your preferred payment method to make booking faster and easier.

How do I create an account?
You will be given the option to create an account while making your first reservation after inputting your contact and payment details. You may also go to the "Login" link in the upper right-hand side of the reservation landing page (where you put in your reservation time and date) and and selecting the “Create Account” link to create an account without making a reservation.

What if I don’t receive a booking confirmation at the end of the reservation process or a booking confirmation email?
Please contact us by calling 703-417-4300 or by emailing DCAParking@mwaa.com and we will assist you with your reservation.

I have a question about the parking reservation charge on my statement. What should I do?
Contact us at DCAParking@mwaa.com. Please include your booking confirmation or parking receipt and any other related details to provide information about your stay and the associated charges.

Which parking facilities can I reserve online?
You may reserve in any open parking facility. However, due to the COVID-19 pandemic, we may not be operating all our facilities. Please check our website for updates. Note that you will be unable to make a reservation in the system if the product is not open and available, so you do not need to worry about a reservation in a closed location. Also, if the reservation availability of the product is sold out, you will not see it or be able to reserve it.

Can I reserve disabled parking online?
No, disabled parking spaces are available on a first come, first serve basis and we are unable to guarantee their availability. Your reservation will guarantee access to the parking product you choose, but not a specific space.

How far in advance can I reserve parking?
From one year in advance up to 12 hours before your parking stay.

What is the minimum length of stay?
One hour.

What is the maximum length of stay?
30 days, unless we are informed in advance by contacting 703-417-4300 or emailing DCAParking@mwaa.com.

How do I know my reservation details are secure?
The Metropolitan Washington Airport Authority is compliant with all PCI-DSS and EMV standards.

Why don’t I see a particular parking product available online?
The product is either not available for the time frame you have booked (e.g. a weekend product will only be available for a Friday or Saturday entry) or the product is sold out for the time frame you entered.

NOTE: Due to the Covid-19 pandemic, not all products may be open and available. If a product is closed, it will not be shown. Please check our website for updates.

What do I do if I made a mistake in my reservation?
You may modify or cancel a reservation up to one hour in advance of the reservation entry time with no penalty. Simply go to the landing page of the reservation website and click on “Manage Booking” in the bottom navigation bar. Then enter your reservation confirmation number (found in your confirmation email) and your email address and press Continue, then follow the instructions provided.

When you modify a reservation, your original reservation is canceled, and a new reservation is applied. Therefore, your payment method will show a cancellation and re-booking. In the event that you modify a reservation you will be sent a new confirmation email including a new QR code. Please be sure to use this QR code to enter and exit the facility. 

If you cannot find your confirmation number, you can contact us by calling 703-417-4300 or by emailing DCAParking@mwaa.com and we will assist you with your reservation.

 

 

How much does parking cost if I don’t reserve online?
For current drive-up rates and product availability please click here.

How are online parking charges calculated?
Online parking charges are calculated on a per day (24 hour) rate and may vary based on the arrival date and/or duration of stay.  Partial days will be calulated using the applicable hourly rate.

How do I get the best parking price online?
When you enter your reservation date and time, all available parking rates will be displayed. If you have a promotion code, which may give you a discount, you may enter it in the first step of booking or at the last step prior to payment.  Please note that online pricing cannot be combined with any other promotions or coupons the airport may be offering.

Do I have to pay a reservation fee?
There is no additional fee to reserve in advance.

Do parking charges at Ronald Reagan Washington National Airport include tax?
Yes.

Can I use the same credit card for more than one reservation?
Yes, the same credit card can be used for multiple reservations. Your reservation credential is your QR code and you will not need to use your credit card at entry or exit unless you stay beyond your exit time. The QR code can be used only once for a single reservation.

Where can I get more information about parking rates at Reagan National Airport?
Please click here for drive up rates.

 

Do I have to pay a fee to amend or cancel my reservation?
No.  You may modify or cancel a reservation up to one hour in advance of the booking entry time without being charged a fee.
When you modify a reservation, your original reservation is canceled, and a new reservation is applied. Therefore, your payment method will show a cancellation and re-booking. In the event that you modify a reservation you will be sent a new confirmation email including a new QR code. Please be sure to use this QR code to enter and exit the facility. 

How far in advance do I have to cancel or amend my reservation?
One hour.

How do I modify my reservation?
You may modify or cancel a reservation up to one hour in advance of the reservation entry time with no penalty. Simply go to the landing page of the reservation website and click on “Manage Booking” in the bottom navigation bar. Then enter your reservation confirmation number (found in your confirmation email) and your email address and press Continue, then follow the instructions provided.

When you modify a reservation, your original reservation is canceled, and a new reservation is applied. Therefore, your payment method will show a cancellation and re-booking. In the event that you modify a reservation you will be sent a new confirmation email including a new QR code. Please be sure to use this QR code to enter and exit the facility. 

If you cannot find your confirmation number, you can contact us by calling 703-417-4300 or by emailing DCAParking@mwaa.com and we will assist you with your reservation.

My trip has been extended, can I extend my parking reservation once I am already parked? 
No, you cannot extend an online booking once you have entered the facility. 

Your vehicle may remain parked in the facility, however you will be charged at the drive-up rate for the time you stay beyond your reservation exit date and time. You will need to pay for the additional time at exit.

 

What happens if I bring a different credit card from the card I used to make my reservation?
That is fine. Your QR code is your entry and exit credential. You do not need a credit card unless you overstay your pre-paid reservation period. Then you may use any credit card to pay for the overstay at drive up rates. You may also pay cash if there is a cashier lane available.

What happens if I drive a car with a different license plate than the plate number that I input on my reservation?
It will not prevent you from using your reservation as long as you have your confirmation QR code. Your license plate is used to identify your vehicle and reservation if you forget or have a problem with your QR code. 

What happens if I forget my QR code/reservation reference number?
Please do not take a ticket. Please press the “Help” button to call an attendant and they will locate and apply your reservation. If you pull a ticket, you will be charged for your parking stay at the drive-up rate and will need to pursue a refund by providing evidence of your reservation and parking stay (including your parking receipt and online booking confirmation).

Are there any restrictions on the type of vehicle I bring to the Airport parking facilities?
You must ensure that your vehicle meets the height and length restrictions to fit into the parking facility.
Height restrictions:
•    Terminal Garage A: 7 feet
•    Terminal Garage B/C: 8 feet, 2 inches

Length restrictions: All vehicles must fit within the length of one parking space unless other arrangements are made in advance with our parking office.

For more information about parking over-sized vehicles, please contact our parking office in advance on 703-417-4300 or email DCAParking@mwaa.com for assistance.

If I have a question before I arrive at the parking facility, whom can I contact?
Please call 703-417-4300 or email DCAParking@mwaa.com.

 

How can I make a complaint?
Please call 703-417-4300 or email DCAParking@mwaa.com.

What happens if I arrive before the entry time I specified when making my online booking?

You will be allowed to enter the facility up to two hours in advance of your scheduled booking time, however, you will only be entitled to the amount of time that was reserved in advance. Your vehicle may remain parked in the facility, however you will be charged at the drive-up rate for the time you stay beyond your reservation timeframe. You will need to pay for the additional time at exit.

What happens if I arrive at the entry to my reserved parking facility and a sign says that it’s full?
The “full” sign does not apply to people with a reservation – you are guaranteed a space in the product you booked. 

Due to the COVID-19 pandemic, you may see our Economy lot signed as “full” since it is closed. You will not be able to reserve this lot as long as it is closed.

In the unlikely event you cannot find a space, please press the Help button to get assistance from an attendant, and if you cannot reach an attendant, pull a ticket and park. This is a very rare occurrence, but in the event this happens, please call 703-417-4300 or email DCAParking@mwaa.com for a refund.

What happens if my QR code doesn’t work at the entry or exit barrier of my reserved parking facility?
Please press the Help button and an attendant will assist you. If you take a ticket at entry, you will be charged at the drive up rates when you exit, and you will need to contact us for a refund of these fees. Please be ready to provide your parking receipt and reservation details.

What happens if after entering the parking facility I need to leave and re-enter the parking facility again?
You may not enter and exit multiple times on one reservation. Once you have entered the parking facility, your reservation is considered activated and if you exit, the reservation will be closed and will no longer permit further entry. If you need to exit and re-enter the facility for any reason, please call 703-417-4300 for assistance.

Is there shuttle bus service for all the Parking facilities to and from the terminals?
Yes, there is free 24/7 shuttle service to and from all parking facilities to the Terminals.

How often does the shuttle bus service come to the Parking facilities?
Frequency:
•    Terminal Garage A: Every 5-10 minutes
•    Terminal Garage B/C: Every 5-10 minutes
•    Economy: Currently Closed

Travel Time:
•    Terminal Garage A: approximately 5-10 minutes
•    Terminal Garage B/C: approximately 5-10 minutes
•    Economy: Currently Closed

What happens if I lose my entry credential (QR code, credit card, ticket or phone) while I’m away?
Please press the Help button on the exit column and an attendant will input your reservation remotely so you can exit. If you do not have a reservation, at exit the attendant will attempt to look up your entry date and time using your license plate to charge you appropriately for your stay.

How do I know my car is secure while I’m away?
The parking lots are regularly patrolled by Airport staff and Police, however, the Airport is not responsible for the security of your vehicle or its contents while parked at the Airport. Please be sure to lock your vehicle and remove any valuables before you depart.

What happens if my car gets damaged while I’m away?
The Airport is not responsible for damage to your vehicle that is caused by others.  If a police record is required for insurance purposes, please contact the MWAA police department directly by calling 703-417-2400.

What happens if my car won’t start when I return?
The Airport provides free 24/7 assistance for tire inflation, jump starts, and vehicle location.  For assistance please call 703-417-4300.